PRIVACY,
MADE CLEAR.

WHO THIS POLICY COVERS.

Odinson EV respects your privacy. This Privacy Policy applies when you visit odinsonev.in, browse products, contact us, submit an enquiry, use account or shopping features, or otherwise interact with our website.

For this policy, “Odinson EV”, “we”, “our” or “us” refers to Odinson EV. By using the website, you acknowledge the practices described here.

WHAT WE MAY RECEIVE.

The information collected depends on how you use the website.

Please do not submit information that is unnecessary for your request.

HOW INFORMATION IS USED.

We may use information to:

• Respond to product, test-ride, dealership, service or general enquiries.
• Recommend models and configurations based on the details you provide.
• Provide account, cart, checkout, order, delivery and support functions where available.
• Communicate about a request, order, service matter or important website update.
• Maintain, troubleshoot, secure and improve the website.
• Detect misuse, fraud, security incidents or unlawful activity.
• Comply with applicable law, accounting requirements and lawful requests.

We do not use your information for a purpose that is materially different from the reason it was collected without an appropriate basis or notice.

WHEN INFORMATION MAY BE SHARED.

We do not sell your personal information. We may share only what is reasonably necessary with:

• Service providers that support website hosting, store functions, communications, analytics, security, delivery or payment processing.
• Business and service partners involved in answering your request, fulfilling an order or providing requested support.
• Authorities or advisers when required by law, needed to protect rights and safety, or necessary to establish or defend legal claims.
• A successor organisation in connection with a merger, restructuring or transfer of all or part of the business, subject to applicable safeguards.

These recipients may process information under their own terms and privacy notices where they act independently.

COOKIES & SIMILAR TOOLS.

The website may use cookies and similar technologies to remember preferences, keep shopping and account functions working, understand website performance and help protect the site.

You can control many cookies through your browser settings. Blocking essential cookies may prevent parts of the website from working correctly.

RETENTION & SECURITY.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including customer support, order administration, dispute resolution, security, accounting and legal requirements.

We use reasonable organisational and technical measures designed to protect information. However, no website, internet transmission or storage method can be guaranteed to be completely secure.

ACCESS, CORRECTION & DELETION.

Subject to applicable law, you may ask us to:

• Confirm whether we hold personal information about you.
• Provide access to or correct inaccurate information.
• Delete information that is no longer needed or legally required.
• Withdraw consent where processing relies on consent.
• Address a concern about how your information has been handled.

Send a request to info@odinsonev.in. We may need to verify your identity before completing a request. Some information may be retained where required by law or for legitimate record-keeping and dispute purposes.

CHILDREN'S PRIVACY.

This website and its products are intended for adults. We do not knowingly request personal information from children. If you believe a child has submitted personal information without appropriate permission, contact us so we can review and take suitable action.

WHATSAPP & EXTERNAL LINKS.

Some actions open third-party services, including WhatsApp, Google Maps, payment services or other linked websites. When you continue to another service, its own terms and privacy policy apply.

Our enquiry form prepares the details you enter as a WhatsApp message. The message is not sent until you review it and tap send in WhatsApp. Once sent, WhatsApp processes that information under its own policies.

CHANGES TO THIS POLICY.

We may update this policy when our website, services or legal obligations change. The “Last updated” date at the top of this page shows the latest revision. Material changes may also be highlighted on the website where appropriate.